Sat, 24 Apr 2021

SYDNEY, March 3 (Xinhua) -- A mobile app was launched in Australia's state of New South Wales (NSW) to help frontline caseworkers better support child protection in the state.

The new app, the first in Australia, is a modified version of the current desktop system used by the state's Department of Communities and Justice for child protection and out-of-home care. The new app will allow caseworkers to complete home visit records and upload files, access client information, complete safety assessments, use the innovative talk-to-text function and create digital safety plans that can be signed and shared with families instantly.

Child protection caseworkers were also involved in the design and development of the app, and participated in the testing program.

NSW Minister for Families, Communities and Disability Services Gareth Ward said the new app is being rolled out across the state, putting essential information and technology at caseworker's fingertips.

"This Australian-first app will provide caseworkers with real-time access to vital information, allowing faster responses and better outcomes for vulnerable kids," he said.

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